General Enquiries
What comes in the box?
Unlike traditional recipe boxes, our meal kits are prepared in advance by our chefs. Each kit includes a combination of freshly prepared vegetables, sauces, marinades, dressings, and garnishes. You’ll only need around 15 minutes to reheat and add the
If I subscribe, can I cancel?
Of course — there’s no commitment and no cancellation fees.You have full flexibility to skip weeks or cancel your subscription at any time from your online account after your first order. Please note that any changes must be made before the weekly cu
How to prepare your meals?
Our meal kits are designed to be quick and easy, with the majority of the mains, chef-made sauces, marinades, and dressings already pre-made, along with fresh vegetables and grains for you to add at home. Most of our recipes do require cooking in pan
Do you offer 1-person meal boxes?
At the moment, our minimum meal box is designed for 2 people with 3 meals. That said, many customers ordering for one find this works perfectly by spreading the meals across the week. Each meal kit has a 4-day use-by period after delivery (5 days inc
Do you offer a 3-person box?
We provide meal boxes in two sizes: for either two or four-person portions, with options for 3, 4, or 5 meals per box. Our 2-person box is typically suitable for 2 adults, but it may also accommodate 2 adults and one child, as our portions are quite
Do you offer gift subscriptions?
Yes! We offer digital gift cards that you can send to friends or family, allowing them to create their own subscription and choose their meals and add-ons. Our gift cards are available in £20, £50, £100, and £200 denominations and are valid for 12 mo
Are all your ingredients organic?
While we use numerous organic ingredients into our meals, we are not 100% organic. Our primary aim is to encourage more individuals to adopt a plant-based diet, and unfortunately, adhering strictly to organic produce can present challenges in achievi
Do you offer gluten-free meal options?
Absolutely! At Planthood, we offer meal options that are free from gluten to accommodate different dietary preferences and requirements. Each week, at least half of our menu is gluten-free, and you can identify these options by the 'Gluten Free' icon
Are your packaging recyclable?
All of our packaging is fully compostable or recyclable. The brown kraft meal bag can either be composted or recycled. The pouches can be rinsed out before recycling and our non-toxic kraft-lined gel packs can be disposed of by either pouring them in
Do you offer packaging return?
Absolutely! We provide a return and reuse program where you can send back your liners and ice packs for us to reuse. You're welcome to return as much packaging as you'd like. We encourage you to fit as many liners in the boxes as possible, typically
Where can I access recipes and cooking instructions?
As part of our commitment to environmental sustainability, we’ve actively chosen to digitise all our recipes in a bid to reduce our packaging and overall environmental impact in any way possible. You can view some of our recipes and cooking instructi
Where can I find nutritional and allergen information?
We offer the nutritional details for each meal on our website. Simply click on the meal to view its total calorie count, fat content, carbohydrate content, protein content, fibre content, as well as the ingredients and allergens. Please note that the
What is your packaging made out of?
Our boxes are crafted from 75% recycled fibres and are entirely recyclable. The pouches are constructed from PE (Polyethylene), while the ice/gel packs utilise a food-safe gel made from paper and plant-based sources, which is biodegradable. Once used