How do I skip a delivery week?Updated 4 months ago

Skipping a delivery week is quick and easy. Simply log into your account and go to ‘Upcoming Orders’, where you’ll see a list or calendar view of your scheduled delivery dates.

From there, click ‘More Actions’ next to the delivery you’d like to manage, and you can choose to skip that box or update the delivery address for that date.

Please note: Any changes — including delivery address updates, box size changes, meal selections, skips, pauses, or cancellations; must be made before the weekly cut-off.

• For Thursday deliveries: changes must be made by midnight on Sunday (12:00 AM Monday)
• For Monday deliveries: changes must be made by midnight on Thursday (12:00 AM Friday)

Changes made after the cut-off will apply to future renewals or orders only and won’t affect orders that have already been charged/processed.

If you have any further questions or concerns, please contact us via email and our friendly customer support team will be happy to assist.